The vSphere Web Client does not display the vCenter Server systems that you expect to see in the inventory.

Problem

When you log in to the vSphere Web Client, the inventory appears to be empty or the vCenter Server system you expected to see does not appear.

Cause

In vSphere 5.1 and later, you log into the vSphere Web Client to view and manage multiple instances of vCenter Server. Any vCenter Server system on which you have permissions appears in the inventory when the server is registered with the same Component Manager as the vSphere Web Client.

Solution

  • Log in to the vSphere Web Client as a user with permissions on the vCenter Server system.
    The vCenter Server system does not appear in the inventory if you do not have permissions on it. For example, if you log in as the vCenter Single Sign On administrator user, you might not have permissions on any vCenter Server system.
  • Verify that the vCenter Server system is registered with the same Component Manager as the vSphere Web Client.
    The vSphere Web Client discovers only vCenter Server systems that are registered with the same Component Manager.