ESX agencies provide an overview of all the issues related to ESX agents. You can resolve a single issue in the agency runtime information or you can resolve all issues at once.

ESX agencies are containers for ESX agents. ESX agencies aggregate information about the agents that they manage and all the issues that relate to those ESX agents.

Prerequisites

Procedure

  1. Navigate to the vCenter Solutions Manager.
    1. In the vSphere Client, select Menu > Administration.
    2. Expand Solutions and click vCenter Server Extensions.
  2. Select vSphere ESX Agent Manager and click the Configure tab.
    In the ESX Agencies pane, you can see a list of all agencies along with its cluster and solution information. You can click on a cluster name, to view the details of that cluster.
  3. Select your task.
    • Resolve a single agency issue.
      1. Select an agency.

        Below the agency list, you can see a list of all the issues that are related to the selected agency.

      2. Select an issue from the list of issues for the selected agency.
      3. Click the vertical ellipsis icon and click Resolve Issue.
    • Resolve all agency issues.
      1. Select an agency.
      2. Click the vertical ellipsis icon and click Resolve All Isues.

        All the issues that are related to the selected agencies are resolved.