An RDM provides a number of benefits, but it should not be used in every situation. In general, virtual disk files are preferable to RDMs for manageability. However, when you need raw devices, you must use the RDM.

RDM offers several benefits.

User-Friendly Persistent Names
Provides a user-friendly name for a mapped device. When you use an RDM, you do not need to refer to the device by its device name. You refer to it by the name of the mapping file, for example: 
/vmfs/volumes/myVolume/myVMDirectory/myRawDisk.vmdk
Dynamic Name Resolution
Stores unique identification information for each mapped device. VMFS associates each RDM with its current SCSI device, regardless of changes in the physical configuration of the server because of adapter hardware changes, path changes, device relocation, and so on.
Distributed File Locking
Makes it possible to use VMFS distributed locking for raw SCSI devices. Distributed locking on an RDM makes it safe to use a shared raw LUN without losing data when two virtual machines on different servers try to access the same LUN.
File Permissions
Makes file permissions possible. The permissions of the mapping file are enforced at file-open time to protect the mapped volume.
File System Operations
Makes it possible to use file system utilities to work with a mapped volume, using the mapping file as a proxy. Most operations that are valid for an ordinary file can be applied to the mapping file and are redirected to operate on the mapped device.
Snapshots
Makes it possible to use virtual machine snapshots on a mapped volume. Snapshots are not available when the RDM is used in physical compatibility mode.
vMotion
Lets you migrate a virtual machine with vMotion. The mapping file acts as a proxy to allow vCenter Server to migrate the virtual machine by using the same mechanism that exists for migrating virtual disk files.
Figure 1. vMotion of a Virtual Machine Using Raw Device Mapping
vMotion of a virtual machine with an RDM file. The mapping file appears as a proxy that helps migrate the VM.
SAN Management Agents
Makes it possible to run some SAN management agents inside a virtual machine. Similarly, any software that needs to access a device by using hardware-specific SCSI commands can be run in a virtual machine. This kind of software is called SCSI target-based software. When you use SAN management agents, select a physical compatibility mode for the RDM.
N-Port ID Virtualization (NPIV)
Makes it possible to use the NPIV technology that allows a single Fibre Channel HBA port to register with the Fibre Channel fabric using several worldwide port names (WWPNs). This ability makes the HBA port appear as multiple virtual ports, each having its own ID and virtual port name. Virtual machines can then claim each of these virtual ports and use them for all RDM traffic.
Note: You can use NPIV only for virtual machines with RDM disks.

VMware works with vendors of storage management software to ensure that their software functions correctly in environments that include ESXi. Some applications of this kind are:

  • SAN management software
  • Storage resource management (SRM) software
  • Snapshot software
  • Replication software

Such software uses a physical compatibility mode for RDMs so that the software can access SCSI devices directly.

Various management products are best run centrally (not on the ESXi machine), while others run well on the virtual machines. VMware does not certify these applications or provide a compatibility matrix. To find out whether a SAN management application is supported in an ESXi environment, contact the SAN management software provider.