Unable to Change NSX Appliance Password

You might be unable to change the NSX appliance password for the root, admin, or audit users.

Problem

Attempts to change the NSX appliance password for the root, admin, or audit users. through the vSphere Client may fail.

Cause

During the installation of the NSX Manager, the procedure only accepts one password for all three roles. Attempts to change this password later may fail.

Solution

• ♦ Use the NSX APIs to change the passwords.
  For more information, see https://kb.vmware.com/s/article/70691 and the NSX Administration Guide.