Restart the WCP Service If the NSX-T Management Certificate, Thumbprint, or IP Address Changes

If the NSX-T Management certificate, thumbprint or IP address changes after you have installed vSphere with Tanzu, you must restart the WCP service.

Restart the vSphere with Tanzu Service If the NSX-T Certificate Changes

Currently, vSphere with Tanzu requires that if the NSX-T certificate or thumbprint, or if the NSX-T IP address changes, you must restart the WCP service for the change to take effect. If either change occurs without a restart of the service, communication between vSphere with Tanzu and NSX-T fails and certain symptoms can arise, such as NCP entering into CrashLoopBackoff stage or Supervisor Cluster resources becoming undeployable.

To restart the WCP service, use the vmon-cli.

1. SSH to the vCenter Server and log in as the root user.
2. Run the command shell.
3. Run the command vmon-cli -h to view usage syntax and options.
4. Run the command vmon-cli -l to view the wcp process.

   You see the wcp service at the bottom of the list.

5. Run the command vmon-cli --restart wcp to restart the wcp service.

   You see the message Completed Restart service request.

6. Run the command vmon-cli -s wcp and verify that the wcp service is started.
   For example:

   root@localhost [ ~ ]# vmon-cli -s wcp
   Name: wcp
   Starttype: AUTOMATIC
   RunState: STARTED
   RunAsUser: root
   CurrentRunStateDuration(ms): 22158
   HealthState: HEALTHY
   FailStop: N/A
   MainProcessId: 34372