How to Attach a File to a VMware Service Request

Learn how to attach files, such as log files or screenshots, to VMware Service Requests directly from the vSphere Client.

Prerequisites

If you already have a Service Request ID with VMware, you can use the vSphere Client to upload the system log bundles directly to your service request.

Procedure

1. From the vSphere Client sidebar, click Administration.
2. In the Administration panel, under Support, click Upload File to Service Request.
3. Click the Upload File to Service Request button.
4. Enter the Service Request ID.
5. Click Browse and select the file to attach.
6. Click Upload.