If Converter Standalone fails to connect to a remote Windows machine and issues a bad username/password error message, ensure that file and printer sharing is not blocked by Windows Firewall.

Procedure

  1. Select Start > Settings > Control Panel > Administrative Tools > Local Security Policy.
  2. In the Security Settings list on the left, select Local Policies > Security Options.
  3. In the policies list on the right, select Network access: Sharing and Security model for local accounts.
  4. Verify that Classic – local users authenticate as themselves is selected.

What to do next

For troubleshooting information about file and printer sharing, search the Microsoft TechNet Web site.

For information about setting file and printer sharing on other Windows systems, see the documentation for your system.