A system administrator can force stop a running vApp when an organization user is unable to do so.

About this task

In some cases, a user may be unable to stop a running vApp. If traditional methods for stopping the vApp fail, you can force stop the vApp to prevent the user from getting billed.

Force stopping a vApp does not prevent the vApp from consuming resources in vSphere. After you force stop a vApp in vCloud Director, use the vSphere Client to check the status of the vApp in vSphere and take the necessary action.

Prerequisites

You must be logged in to vCloud Director as a system administrator.

Procedure

  1. Click the Manage & Monitor tab and click Organizations in the left pane.
  2. Right-click the organization name and select Open.
  3. Click the My Cloud tab and click vApps in the left pane.
  4. Right-click the running vApp and select Force Stop.
  5. Click Yes.