You can configure the email alerts to receive monthly billing reports and alerts of failed and successful collections.
- In the Web application, navigate to .
- Configure the Email Alerts settings to receive Email alerts.
To avoid missing an alert, a best practice is to configure a shared mailbox to receive the email alerts.
Enter the name that appears in the from line of the email alert.
Enter the email address or a comma-separated list of email addresses which receive the email alert.
- Select the collection alert type.
Receive email alerts for successful collections.
Receive email alerts for failed collections.
- (Optional) To verify that the outgoing email server is working correctly and that the alerts are sent, select the Send a test email alert after saving check box.
- Click Save.