You deploy the vCloud Usage Meter appliance by using the vSphere Web Client.


  • Download the vCloud Usage Meter OVA file from the VMware Customer Connect download product page and save it locally.
  • To deploy an OVA file by using the vSphere Web Client, you must have an access and sufficient privileges.


  1. Log in to the vSphere Web Client as a user who has sufficient privileges to deploy an OVA file.
  2. In the vSphere Web Client, navigate to Hosts and Clusters.
  3. Right-click a target host or cluster for your vCloud Usage Meter appliance, and select Deploy OVF Template.
  4. In the Deploy OVF Template wizard, navigate to the vCloud Usage Meter OVA file, and click Next.
  5. Enter a unique name for the vCloud Usage Meter appliance, select the target deployment location, and click Next.
  6. On the Select a compute resource page, select the deployment target resource in which you want to run the vCloud Usage Meter appliance, and click Next.
    You can select a cluster, a host, a vApp, or a resource pool.
  7. Verify the OVF template details and click Next.
  8. Review and accept the end-user license agreement, and click Next.
  9. On the Select storage page, select where and how vCloud Usage Meter must store the files.
    Select the virtual disk format, the VM storage policy, and the datastore for the appliance.
  10. Select a network for the deployed template and click Next.
    By default, the appliance deploys with IP allocation set to Static-Manual and protocol set to IPv4. If you leave the network properties fields blank, the appliance is deployed with IP allocation set to DHCP.
  11. On the Customize template page, set the passwords for the local user accounts, and configure how vCloud Usage Meter manages the collected product consumption data.
    Important: Consider these factors.
    Deployment Property Note
    Password requirements The passwords for all user accounts must meet the following requirements.
    • Passwords must be at least eight characters long.
    • Passwords must contain at least one uppercase letter.
    • Passwords must contain at least one lowercase letter.
    • Passwords must contain at least one numeral from 0 through 9.
    • Passwords must contain at least one special character.
    • Passwords must contain at least four different characters in comparison to the old password.
    • Passwords must be different from the last five passwords.
    • Passwords must not contain a dictionary word.
    umauditor user account The umauditor user account has read-only access to the configuration files and log files.
    Password recovery for the root user account Keep a record of the root password. You cannot recover the root password, but you can reset it. See How do I reset the root password for instructions about changing the vCloud Usage Meter root password.
    Offline mode To run vCloud Usage Meter in an offline mode without using outbound internet connectivity, select the Offline mode check box.
    Netmask For vCloud Usage Meter appliances with a static IP address, configure the netmask in CIDR notation. For example, enter 24 for, 28 for
  12. On the Ready to complete page, review the information and click Finish.
    Important: To avoid compliance issues with Partner Connect Program, do not clone vCloud Usage Meter appliances. If you need an additional vCloud Usage Meter instance, you must deploy a new vCloud Usage Meter appliance.


The default time zone of the deployed vCloud Usage Meter appliance is UTC and you cannot change it.

What to do next

Set the vCloud Usage Meter appliance vRAM as needed. Most service providers can run well with 8GB. On the Support page, you can monitor and adjust the memory use.