How do I unlock the usagemeter account

If you enter a wrong password for the usagemeter account three times, the account locks. To unlock the user account, you can either reset the user password or wait 15 minutes for the user account to get unlocked.

Prerequisites

• You must have a password to log in to the vCloud Usage Meter console as root. To change the root account password, see How do I change the root password.
• You must have the correct password to log in to vCloud Usage Meter with the usagemeter account. This procedure is about unlocking the account. If you want to change the password of the usagemeter account, see How do I change the user account passwords for the usagemeter and the umauditor user accounts.

Procedure

1. Log in to the virtual machine console as root.
2. To unlock the usagemeter account, run the command.

   pam_tally2 --user=usagemeter --reset

   This operation resets the count for failed login attempts for the usagemeter account.
3. Log out from the vCloud Usage Meter console.

Results

You can now log in to vCloud Usage Meter as usagemeter with the previously set password.