Unlock the usagemeter Account

If you enter a wrong password for the usagemeter account three times, the account locks. To unlock the user account, you can either reset the user password or wait 15 minutes for the user account to get unlocked.

Prerequisites

• Verify that you can log in as root in the vCloud Usage Meter console. To change the root account password, see Change the Root Password.
• Verify that you can log in to vCloud Usage Meter with an usagemeter account. This procedure is about unlocking the account. If you want to change the password of the usagemeter account, see Change the User Account Passwords for the usagemeter and the umauditor User Accounts.

Procedure

1. Log in to the virtual machine console as root.
2. To unlock the usagemeter account, run the following command.

   pam_tally2 --user=usagemeter --reset

   This operation resets the count for failed login attempts for the usagemeter account.
3. Log out from the vCloud Usage Meter console.