You can collect the log files of a virtual machine that was created as part of an application deployment from the directory where the temporary files are stored.

Prerequisites

Log in to a Linux-based virtual machine with root privileges or a Windows-based virtual machine with administrator privileges.

Procedure

  1. Copy all of the log files on the deployed virtual machine.

    Option

    Action

    Linux-based virtual machine

    Navigate to the /opt/vmware-appdirector/agent/log directory.

    Windows-based virtual machine

    Navigate to the \opt\vmware-appdirector\agent\log directory.

  2. Open the directory where the temporary files are stored.

    This directory contains several log files relating to application components.

    Option

    Action

    Linux-based virtual machine

    Navigate to the /tmp/runid subdirectory and tar the subdirectory.

    Windows-based virtual machine

    Navigate to the \Users\darwin\AppData\Local\Temp subdirectory.

What to do next

Send the log files to a technical support representative.