An application deployment to the vCloud Director cloud environment fails and an error message appears.


An error occurred in the cloud: CALOperationException: createVapp: Unable to perform this action. Contact your cloud administrator.


The deployment failed because of one of the following reasons.

  • The virtual machine template used for deployment is not correct.

  • The virtual machines cannot be created in the cloud environment.

  • The password in the virtual machines cannot be set.


  • Follow the instructions for creating a vCloud Director custom virtual machine template in Using Application Services. If you are using a predefined template, contact your vCloud Director administrator to verify that the template is correctly uploaded to the cloud.