A browser-based REST client does not work when connecting to vCloud Automation Center Application Services.

Problem

When you open a REST client in a browser and configure the header for a valid Application Services user and browse a Application Services URL, the client provides no response. No further information or error message is displayed.

Cause

Browser-based REST clients fail silently when the server certificate is not trusted.

Results

The browser must trust the Application Services certificate before the browser-based REST client communicates with the Application Services servers. Add the certificate to the browser truststore in advance to allow the browser based REST clients to connect to the Application Services server. Confirm that the browser can trust the server certificate before you use the Application Services user interface or REST interface in a browser. Adding a certificate to a browser is different for different browsers. In general, go to a server URL, for example a log in URL. During the certificate warning you can add the certificate to a browser trust store temporarily or permanently.