An SSO user cannot log in to an Application Services appliance.
Unable to log in to Application Services 6.1 with vRealize Automation 6.1 Single Sign-On (SSO). The corresponding vRealize Automation 6.1 instance is running and healthy.
The Application Services appliance might not be able to resolve the host name for vRealize Automation or SSO.
- Verify the contents of the DNS configuration file on the Application Services appliance.
- Enter or update values in the file as required and reboot the Application Services appliance.
For example, the following parameters might require values.