If you do not provide the correct password after three attempts when you use the SSH client to log in with your darwin_user account, you are locked out of the darwin_user account.


  • Verify that you are logged in to the VMRC console of the Application Services appliance.

    SSH is disabled for the root account.

  • Verify that you have root privileges.


  1. In the VMRC console, log in as the root user.
  2. Check the number of failed login attempts from the shell prompt.

    faillog -u darwin_user

  3. Unlock the failed account.

    faillog -u darwin_user -r