When you edit the default generated form of a workflow that you want to publish as a service blueprint, you can add a new service blueprint form.

About this task

By adding a new service blueprint form, you define the look and feel of the catalog item details and submitted request details pages. If you do not add a catalog item details and submitted request details forms, the consumer sees what is defined in the request form.

Prerequisites

Procedure

  1. Select Advanced Services > Service Blueprints.
  2. Click the service blueprint you want to edit.
  3. Click the Blueprint Form tab.
  4. Click the New Form icon (Add a new service blueprint form.).
  5. Enter a name and, optionally, a description.
  6. Select the screen type from the Screen type menu.

    Option

    Description

    Catalog item details

    A catalog item details page that consumers see when they click a catalog item.

    Request form

    The default service blueprint form. The consumers see the request form when they request the catalog item.

    Submitted request details

    A request details page that consumers see after they request the item and want to view the request details on the Request tab.

  7. Click Submit.

What to do next

Add the fields you want by dragging them from the New fields pane to the Form page pane.