By using Advanced Service Designer, you can create and publish a catalog item for provisioning a user in a group. You can also associate a new post-provisioning operation to the provisioned user, for example, an operation allowing the consumers to change the user password.

About this task

In this scenario, as a service architect, you create a new custom resource, a service blueprint, and publish a catalog item for creating a user. You create service and include the catalog item in the service. You also create a resource action for changing the password of the user. In addition, you edit the workflow presentation of the catalog item by using the form designer and change the way the consumers see the request form.

As a business group manager or a tenant administrator, you entitle the newly created service, catalog item, and resource action to a consumer.


Verify that the Active Directory plug-in is properly configured and you have the rights to create users in Active Directory.


When consumers of the service log in to their vRealize Automation consoles, they see the service you created, Create a test user, on the Catalog tab. They can request the catalog item you created and included in the service, Create a user in a group. After they create the user, they can change the user password.