Consult system and product log files for information on a failed installation.

The file paths shown are the default paths. If you installed IaaS in another directory, navigate to your custom installation directory instead.


The VMware vRealize ™ Automation (vRA) content pack for vRealize Log Insight provides a consolidated summary of log events in all of the vRealize Automation components. For more information, see the vRA 6.1+ Log Insight Content Pack description on VMware Solution Exchange at

Windows Logs

Use the following location to find log files for Windows events.



Windows Event Viewer logs

Start > Control Panel > Administrative Tools > Event Viewer

Installation Logs

Installation logs are in the following locations by default.


Default Location

Installation Logs

C:\Program Files (x86)\vCAC\InstallLogs

C:\Program Files (x86)\VMware\vCAC\Server\ConfigTool\Log

WAPI Installation Logs

C:\Program Files (x86)\VMware\vCAC\Web API\ConfigTool\Logfilename WapiConfiguration-<XXX>

IaaS Logs

IaaS logs are located in the following places:


Default Location

Website Logs

C:\Program Files (x86)\VMware\vCAC\Server\Website\Logs

Repository Log

C:\Program Files (x86)\VMware\vCAC\Server\Model Manager Web\Logs

Manager Service Logs

C:\Program Files (x86)\VMware\vCAC\Server\Logs

Orchestrator Logs

C:\Program Files (x86)\VMware\vCAC\Distributed Execution Manager\DEO\Logs

Worker DEM Logs

C:\Program Files (x86)\VMware\vCAC\Distributed Execution Manager\DEM\Logs

Agent Logs

C:\Program Files (x86)\VMware\vCAC\Agents\<agent_name>\logs

Identity Appliance Logs

You can generate a complete log file by creating a support bundle. See Create a Support Bundle for vRealize Automation.

Collection of Logs for Distributed Deployments

You can create a zip file that bundles all logs for components of a distributed deployment. See the topic on viewing host information for distributed deployments in the System Administration for vRealize Automation.

vRealize Automation Framework Logs


Default location

Framework Logs

C:\Program Files (x86)\VMware\vCAC\Distributed Execution Manager\DEO\Logs