Your installation appears to have completed successfully, but you cannot log in to the console.

Problem

You cannot log in to the vRealize Automation console at https://vcac-va-hostname/vcac.

Cause

Multiple conditions can prevent you from logging in to vRealize Automation console.

For example, the machine from which the user authenticates using Windows Authentication must be joined to the domain in which the vRealize Automation Identity Appliance is configured. See User Accounts and Credentials Required for Installation.

Procedure

  1. Navigate to the Identity Appliance management console by using its fully qualified domain name, https://identity-hostname.domain.name:5480/.
  2. Log in and select System > Reboot to reboot the appliance.
  3. Navigate to the vRealize Appliance management console by using its fully qualified domain name, https://vra-va-hostname.domain.name:5480/.
  4. Log in and select System > Reboot to reboot the appliance.

    You can also check the status of the services under the SSO tab in the vRealize Automation console or log in to the appliance and run tail -f /var/vcac/log/catalina.out.