A system administrator must set up accurate timekeeping as part of the vRealize Automation installation.
Installation fails if time synchronization is set up incorrectly.
Timekeeping must be consistent and synchronized across the Identity Appliance, vRealize Appliance, and Windows servers. By using the same timekeeping method for each component, you can ensure this consistency.
For virtual machines, you can use the following methods:
Configuration by using Network Time Protocol (directly)
Configuration by using Network Time Protocol through ESXi with VMware Tools. You must have NTP set up on the ESXi.
For Windows servers, consult Timekeeping best practices for Windows, including NTP.