A tenant administrator's tasks include creating services, configuring catalog items, adding entitlements, and assigning approvals. Create a ServiceYou can create a service to organize catalog items into related offerings. Add and Remove Catalog Items in a ServiceA tenant administrator, service architect, or business group manager can add and remove catalog items to and from a service. Configure a Catalog ItemBefore users can request an item, you must configure the catalog item and associate it with a service. Approvals OverviewAny catalog request, whether it is for a new catalog item or to perform an action on a provisioned item, can be subject to approval. Creating an EntitlementAs a tenant administrator or business group manager, you can create entitlements to manage user and group access to services, catalog items, and resource actions in business groups, and to assign approval policies to entitlements. Prioritize EntitlementsBy prioritizing entitlements in a business group, you can determine the activation order of the approval policies associated with the entitlements.