You install the update on the vRealize Automation appliance and configure appliance settings.

Details regarding the data collected through CEIP and the purposes for which it is used by VMware are set forth at the Trust & Assurance Center at

Do not close the management console while the update is being installed.


  • Select a download method and download the update. See Downloading vRealize Automation Appliance Updates.

  • For all high-availability deployments, see Back Up Your Environment.

  • For high-availability deployments with load balancers, verify that the health check is disabled on all load balancers.

  • If you have a Common Components Catalog component installed, uninstall the component before you upgrade. For information about how to uninstall, install, and upgrade the Common Components Catalog, see the Common Components Catalog documentation.

  • For high-availability deployments with external PostgreSQL environments, verify that the external PostgreSQL environment is set up. See Prepare a Clustered PostgreSQL Environment for Upgrade.

  • Verify that all saved and in-progress requests have completed successfully before you upgrade.

  • (Upgrading from vRealize Automation 7.0 to 7.0.1 only) Verify that you have run the required script described in Knowledge Base 2144876.

  • Verify that the Message Signature Check value is disabled. See Upgrading vRealize Automation.


  1. Open the vRealize Automation appliance management console for the upgrade.
    1. Go to the management console for your virtual appliance by using its fully qualified domain name,
    2. Log in with the user name root and the password you specified when the appliance was deployed.
    3. Click the Services tab and verify that all services except iaas-service are listed as REGISTERED.

      At least one vco service should be registered. If other vco services are not registered, leave them as is.

    4. Click the Update tab.
  2. Click Status.
  3. Click Check Updates to verify that an update is accessible.
  4. (Optional) For instances of vRealize Automation appliance, click Details in the Appliance Version area to see information about the location of release notes.
  5. Click Install Updates.
  6. Click OK.
  7. Open the log files to verify that the upgrade is progressing successfully.

    /opt/vmware/var/log/vami/updatecli.log, /opt/vmware/var/log/vami/vami.log, and /var/log/vmware/horizon/horizon.log.

    If you log out during the upgrade process and log in, you can continue to follow the progress of the update in the log file. The update.cli.log file might display information about the version of vRealize Automation that you are upgrading from. Ignore this file. It is changed later in the upgrade process.

    The time it takes for the update to finish depends on your site environment.

  8. If you have an external vRealize Orchestrator server or servers that use vRealize Automation authentication type, run the vcac-config command to clean up outdated vco services from component registry:
    vcac-config service-delete --service-name vco
  9. Read the note about participation in the Customer Experience Improvement Program and choose to join or not join the program.

    For information about the program, click the Telemetry tab in the product management console.

    For more information about setting parameters for data collection and joining or leaving the Customer Experience Improvement Program after you have upgraded, see Join or Leave the VMware Customer Experience Improvement Program for vRealize Automation.

What to do next

Update Your Single Sign-On Password for VMware Identity Manager