Consult system and product log files for information on a failed installation.

The file paths shown are the default paths. If you installed IaaS in another directory, navigate to your custom installation directory instead.


For log collection, consider taking advantage of the vRealize Automation and vRealize Orchestrator Content Packs for vRealize Log Insight. The Content Packs and Log Insight provide a consolidated summary of log events for components in the vRealize suite. For more information, visit the VMware Solution Exchange.

Windows Logs

Use the following to find log files for Windows events.



Windows Event Viewer logs

Start > Control Panel > Administrative Tools > Event Viewer

Installation Logs

Installation logs are in the following locations.


Default Location

Installation Logs

C:\Program Files (x86)\vCAC\InstallLogs

C:\Program Files (x86)\VMware\vCAC\Server\ConfigTool\Log

WAPI Installation Logs

C:\Program Files (x86)\VMware\vCAC\Web API\ConfigTool\Logfilename WapiConfiguration-<XXX>

IaaS Logs

IaaS logs are in the following locations.


Default Location

Website Logs

C:\Program Files (x86)\VMware\vCAC\Server\Website\Logs

Repository Log

C:\Program Files (x86)\VMware\vCAC\Server\Model Manager Web\Logs

Manager Service Logs

C:\Program Files (x86)\VMware\vCAC\Server\Logs

DEM Orchestrator Logs

C:\Users\<user-name>\AppData\Local\Temp\VMware\vCAC\Distributed Execution Manager\<system-name> DEO \Logs

Agent Logs


vRealize Automation Framework Logs

Log entries for vRealize Automation Frameworks are located in the following location.


Default location

Framework Logs


Software Component Provisioning Logs

Software component provisioning logs are located in the following location.


Default Location

Software Agent Bootstrap Log

/opt/vmware-appdirector (for Linux) or \opt\vmware-appdirector (for Windows)

Software Lifecycle Script Logs

/tmp/taskId (for Linux)

\Users\darwin\AppData\Local\Temp\taskId (for Windows)

Collection of Logs for Distributed Deployments

You can create a zip file that bundles all logs for components of a distributed deployment. .