Configuring to use a proxy might prevent VMware Identity Manager users from logging in.

Problem

You configure vRealize Automation to access the network through a proxy server, and VMware Identity Manager users see the following error when they attempt to log in.

Error Unable to get metadata

Prerequisites

Configure vRealize Automation to access the network through a proxy server. See Connect to the Network Through a Proxy Server.

Procedure

  1. Log in to the console of the vRealize Automation appliance as root.
  2. Open the following file in a text editor.

    /etc/sysconfig/proxy

  3. Update the NO_PROXY line to ignore the proxy server for VMware Identity Manager logins.

    NO_PROXY=vra-hostname

    For example: NO_PROXY="localhost, 127.0.0.1, vra.system.mycompany.com"

  4. Save and close proxy.
  5. Restart the Horizon workspace service by entering the following command.

    service horizon-workspace restart