After upgrading VMware vRealize ™ Automation from 6.2.x to 7.x, the administrator is unable to migrate users with the provided utilities.

Problem

The migrate-identity-stores.bat or reassign-tenant-administrators.bat files do not migrate users after upgrade.

Cause

This can happen when you install vRealize Automation in a non-default location.

Procedure

  1. Open a command prompt on the machine where you installed VMware vCenter Single Sign-On.
  2. Change directories to the migration tool root\bin subfolder that is created when you open vra_sso_migration.zip.
  3. Open setenv.bat and change the drive letter in the VC_INSTALL_HOME variable to the drive letter where you installed vRealize Automation: SET VC_INSTALL_HOME=Non-Default Drive Letter:\Program Files\VMware.
  4. Save your changes and close setenv.bat.

Results

The batch files work as expected.