Catalog administrators and tenant administrators can define new catalog items and publish them to the service catalog. Tenant administrators and business group managers can entitle the new item to consumers.

Typically, a catalog item provides a complete specification of the resource to be provisioned and the process to initiate when the item is requested. It also defines the options that are available to a requester of the item, such as virtual machine configuration or lease duration, or any additional information that the requester is prompted to provide when submitting the request.

For example, Sean has privileges to create and publish blueprints, including software components and XaaS. After the blueprint is published, Sean, or a catalog administrator or a tenant administrator responsible for managing the catalog, can then configure the catalog item, including specifying an icon and adding the item to a service.

To make the catalog item available to users, a tenant administrator or business group manager must entitle the item to the users and groups who should have access to it in the service catalog.