A tenant is an organizational unit in a vRealize Automation deployment. A tenant can represent a business unit in an enterprise or a company that subscribes to cloud services from a service provider.

Each tenant has its own dedicated configuration. Some system-level configuration is shared across tenants.

Table 1. Tenant Configuration

Configuration Area

Description

Login URL

Each tenant has a unique URL to the vRealize Automation console.

  • The default tenant URL is in the following format: https://hostname/vcac

  • The URL for additional tenants is in the following format: https://hostname/vcac/org/tenantURL

Identity stores

Each tenant requires access to one or more directory services, such as OpenLDAP or Microsoft Active Directory servers, that are configured to authenticate users. You can use the same directory service for more than one tenant, but you must configure it separately for each tenant.

Branding

A tenant administrator can configure the branding of the vRealize Automation console including the logo, background color, and information in the header and footer. System administrators control the default branding for all tenants.

Notification providers

System administrators can configure global email servers that process email notifications. Tenant administrators can override the system default servers, or add their own servers if no global servers are specified.

Business policies

Administrators in each tenant can configure business policies such as approval workflows and entitlements. Business policies are always specific to a tenant.

Service catalog offerings

Service architects can create and publish catalog items to the service catalog and assign them to service categories. Services and catalog items are always specific to a tenant.

Infrastructure resources

The underlying infrastructure fabric resources, for example, vCenter servers, Amazon AWS accounts, or Cisco UCS pools, are shared among all tenants. For each infrastructure source that vRealize Automation manages, a portion of its compute resources can be reserved for users in a specific tenant to use.

About the Default Tenant

When the system administrator configures an Active Directory link using Directories management during the installation of vRealize Automation, a default tenant is created with the built-in system administrator account to log in to the vRealize Automation console. The system administrator can then configure the default tenant and create additional tenants.

The default tenant supports all of the functions described in Tenant Configuration. In the default tenant, the system administrator can also manage system-wide configuration, including global system defaults for branding and notifications, and monitor system logs.