When you install from the Installation Details page, you are informed of any issues that are preventing the installation from finishing.

About this task

When problems are found, the component is flagged and you are presented with detailed information about the failure along with steps to investigate solutions. After you have addressed the issue, you retry the installation step. Depending on the type of failure, you follow different remediation steps.

Procedure

  1. If the Retry Failed button is enabled, use the following steps.
    1. Review the failure.
    2. Assess what needs to be changed and make required changes.
    3. Return to the Installation screen and click Retry Failed.

      The installer attempts to install all failed components.

  2. If the Retry All IaaS button is enabled, use the following steps.
    1. Review the failure.
    2. Assess what needs to be changed.
    3. Revert all IaaS servers to the snapshots you created earlier.
    4. Delete the MS SQL database, if you are using an external database.
    5. Make required changes.
    6. Click Retry All IaaS.
  3. If the failure is in the virtual appliance components use the following steps.
    1. Review the failure.
    2. Assess what needs to be changed.
    3. Revert all servers to snapshots, including the one from which you are running the wizard,
    4. Make required changes.
    5. Refresh the wizard page.
    6. Logon and rerun the wizard again.

      The wizard opens at the pre-installation step.