Download the IaaS installer to the machine where the IaaS components to be upgraded are installed.

If you see certificate warnings during this procedure, you can ignore them.


Except for a passive backup instance of the Manager Service, the startup type for all services must be set to Automatic during the upgrade process. The upgrade process fails if you set services to Manual.


  • Verify that Microsoft .NET Framework 4.5.2 or later is installed on the IaaS installation machine. You can download the .NET installer from the vRealize Automation installer Web page. If you update .NET to 4.5.2 after you shut down the services and the machine restarted as part of the installation, you must manually stop all IaaS services except the Management agent.

  • If you are using Internet Explorer for the download, verify that Enhanced Security Configuration is not enabled. Enter res://iesetup.dll/SoftAdmin.htm in the search bar and press Enter.

  • Log in as a local administrator to the Windows server where one or more of the IaaS components you want to upgrade are installed.


  1. Open a Web browser.
  2. Enter the URL for the Windows installer download page.

    For example,, where is the name of the primary (master) vRealize Automation appliance node.

  3. Click the IaaS installer link.
  4. When prompted, save the installer file,, to the desktop.

    Do not change the file name. It is used to connect the installation to the vRealize Automation appliance.

What to do next

Upgrade the IaaS Components After Upgrading vRealize Automation 6.x to 7.2