When data collection fails for a vSphere endpoint, it is often due to a mismatch between the proxy name and the endpoint name.

Problem

Data collection fails for a vSphere endpoint. The log messages return an error similar to the following: 

This exception was caught: The attached endpoint
			 'vCenter' cannot be found.

Cause

The endpoint name you configure in vRealize Automation must match the endpoint name provided to the vSphere proxy agent during installation. Data collection fails for a vSphere endpoint if there is a mismatch between the endpoint name and the proxy agent name. Until an endpoint with a matching name is configured, the log messages return an error similar to the following: 

This exception was caught: The attached endpoint
			 'expected endpoint name' cannot be found.

Procedure

  1. Select Infrastructure > Monitoring > Log.
  2. Look for an Attached Endpoint Cannot be Found error message.

    For example, 

    This exception was caught: The attached endpoint
			 'expected endpoint name' cannot be found.
  3. Edit your vSphere endpoint to match the expected endpoint name shown in the log message.
    1. Select Infrastructure > Endpoints > Endpoints.
    2. Click the name of the endpoint to edit.
    3. Enter the expected endpoint name in the Name text box.
    4. Click OK.

Results

The proxy agent can commute with the endpoint and data collection is successful.