The vRealize Automation appliance management interface can help you resolve registration problems with vRealize Automation component services.
Under normal operation, all vRealize Automation component services must be unique and in a REGISTERED state. Any other set of conditions might cause vRealize Automation to behave unpredictably.
The following are examples of problems that might occur with vRealize Automation component services.
- A service has become inactive.
- Server settings caused a service to be in a state other than REGISTERED.
- A dependency on another service caused a service to be in a state other than REGISTERED.
- There are duplicate services.
Unregister and, where needed, re-register component services that appear to have problems.
- Log in to the vRealize Automation appliance management interface as root.
- Click Services.
- In the list of services, select a service that is a duplicate, is not in the correct state, or has other problems.
- At the upper right, click Unregister.
- To have vRealize Automation re-register the service, log in to a console session on the vRealize Automation appliance as root, and restart vRealize Automation by entering the following command.
service vcac-server restart
If there are services associated with the embedded vRealize Orchestrator instance, enter the following additional command.
service vco-restart restart
- To re-register any services associated with an external system, such as an external vRealize Orchestrator instance, log in to the external system and restart the services there.