An error message about the Management Agent appears when you click Install Updates on the VMware vRealize ™ Automation management console Update Status page.

Problem

Upgrade process is unsuccessful. Message appears: Unable to upgrade management agent on node x. Sometimes the message lists more than one node.

Cause

Many conditions can cause this problem. The error message identifies only the node ID of the affected machine. More information is found in the All.log file for the Management Agent on the machine where the command fails.

Procedure

  1. Download the latest version of the Management Agent from https:// va-hostname.domain.name:5480/install.
  2. Upgrade the Management Agent manually on the affected machine.
  3. Restart the Management Agent service.