After you add a second network interface card (NIC) to a vRealize Automation appliance, some vRealize Automation management interface pages fail to load properly.

Problem

You successfully add a second NIC using vCenter, and the following vRealize Automation management interface pages display errors instead of loading.

  • The Network > Status page displays an error about an unresponsive script.

  • The Network > Address page displays an error about failing to read network interface information.

Cause

Starting in version 7.3, the vRealize Automation appliance can support dual NICs. However, the engineering template on which the appliance is based prevents the management interface from working properly until you apply the solution.

Results

After adding an additional NIC, restart the vRealize Automation appliance.