When you perform an upgrade, you update all vRealize Automation components in a specific order.

Use the checklists to track your work as you complete the upgrade. Finish the tasks in the order they are given.

Note:

You must upgrade components in the prescribed order and upgrade all components. Using a different order can result in an unexpected behavior after the upgrade or failure of the upgrade to complete.

The order of upgrade varies depending on whether you are upgrading a minimal environment or a distributed environment with multiple vRealize Automation appliances.

Table 1. Checklist to Upgrade a Minimal vRealize Automation Environment

Task

Instructions

Back up your current installation. Making this backup is a critical task.

For more information on how to back up and restore your system, see Back Up Your Existing vRealize Automation 6.2.5 Environment.

For general information, see Configuring Backup and Restore by Using Symantec Netbackup at http://www.vmware.com/pdf/vrealize-backup-and-restore-netbackup.pdf

Shut down vRealize Automation Windows services on your IaaS server.

See Stop vRealize Automation Services on the IaaS Windows Server.

If the Common Components Catalog is installed, you must uninstall it before you upgrade.

For information about how to uninstall Common Components Catalog components, see the Common Components Catalog Installation Guide.

If this guide is unavailable, do these steps on each IaaS node.

  1. Log in to the IaaS node.

  2. Click Start.

  3. Enter services in the Search programs and files text box.

  4. Click Services.

  5. In the right pane of the Services window, right-click each IaaS service and select Stop to stop each service.

  6. Click Start > Control Panel > Programs and Features.

  7. Right-click each installed Common Components Catalog component, and select Uninstall.

  8. Click Start > Command Prompt.

  9. At the command prompt, run iisreset.

Review Considerations for Upgrading to this vRealize Automation Version to know what can be upgraded, what cannot be upgraded, and how upgraded items might behave differently.

Not all items, including blueprints, reservations, and endpoints can be upgraded. The presence of some unsupported configurations blocks upgrade.

See Considerations About Upgrading to This vRealize Automation Version.

Configure your hardware resources.

See Increase vCenter Server Hardware Resources for vRealize Automation 6.2.5.

Download updates to the vRealize Automation appliance.

See Downloading vRealize Automation Appliance Updates.

Install the update on the vRealize Automation appliance.

See Install the Update on the vRealize Automation 6.2.5 Appliance.

Update the Single-Sign On utility to the VMware Identity Manager utility.

See Update Your Single Sign-On Password for VMware Identity Manager.

Update the license key.

See Update the License Key.

Migrate the Identity Store to the VMware Identity Manager.

Migrate Identity Stores to VMware Identity Manager

Upgrade IaaS components.

See Upgrading the IaaS Server Components After Upgrading vRealize Automation6.2.5 to 7.3.

Upgrade the external vRealize Orchestrator.

See Upgrading Stand-Alone vRealize Orchestrator Appliance for Use with vRealize Automation 7.3.

See Upgrading External vRealize Orchestrator Appliance Cluster for Use with vRealize Automation 7.3

Add users or groups to an Active Directory connection.

See Add Users or Groups to an Active Directory Connection.

Table 2. Checklist to Upgrade a vRealize Automation Distributed Environment

Task

Instructions

Back up your current installation. Making this backup is a critical task.

For more information on how to back up and restore your system, see Back Up Your Existing vRealize Automation 6.2.5 Environment.

For detailed information, see Configuring Backup and Restore by Using Symantec Netbackup at http://www.vmware.com/pdf/vrealize-backup-and-restore-netbackup.pdf

Shut down vRealize Automation services on your IaaS Windows servers.

See Stop vRealize Automation Services on the IaaS Windows Server.

If the Common Components Catalog is installed, you must uninstall it before you upgrade.

For information about how to uninstall Common Components Catalog components, see the Common Components Catalog Installation Guide.

If this guide is unavailable, do these steps on each IaaS node.

  1. Log in to the IaaS node.

  2. Click Start.

  3. Enter services in the Search programs and files text box.

  4. Click Services.

  5. In the right pane of the Services window, right-click each IaaS service and select Stop to stop each service.

  6. Click Start > Control Panel > Programs and Features.

  7. Right-click each installed Common Components Catalog component, and select Uninstall.

  8. Click Start > Command Prompt.

  9. At the command prompt, run iisreset.

Configure your hardware resources for the upgrade.

See Increase vCenter Server Hardware Resources for vRealize Automation 6.2.5.

Disable your load balancers.

Disable each secondary node and remove the vRealize Automation health monitors for the following items.

  • vRealize Automation appliance

  • IaaS website

  • IaaS Manager Service

For a successful upgrade, verify the following:

  • Load balancer traffic is directed only to the primary node.

  • vRealize Automation health monitors are removed for the appliance, website, and Manager Service.

Download updates to the vRealize Automation appliance.

See Downloading vRealize Automation Appliance Updates.

Install the update on the first vRealize Automation appliance in your installation. If you have designated an appliance as a master, upgrade this appliance first.

See Install the Update on the vRealize Automation 6.2.5 Appliance.

Update the Single-Sign On utility to the VMware Identity Manager utility.

See Update Your Single Sign-On Password for VMware Identity Manager.

Update the license key.

See Update the License Key.

Migrate the Identity Store to the VMware Identity Manager utility.

Migrate Identity Stores to VMware Identity Manager

Install the update on the rest of your vRealize Automation appliances.

Install the Update on Additional vRealize Automation 6.2.5 Appliances

Upgrade IaaS components.

See Upgrading the IaaS Server Components After Upgrading vRealize Automation6.2.5 to 7.3.

Upgrade the external vRealize Orchestrator.

See Upgrading Stand-Alone vRealize Orchestrator Appliance for Use with vRealize Automation 7.3.

See Upgrading External vRealize Orchestrator Appliance Cluster for Use with vRealize Automation 7.3

Enable your load balancers.

Enable Your Load Balancers