On the Installation Details page, you start the vRealize Automation installation or retry it if problems occurred.

To start installation, click Install. Depending on your environment, installation can take up to an hour or more.

During or after installation, you can click the Collect Logs button.

  • When you collect logs, a ZIP file download link appears above the status table.

  • When you collect logs more than once, each collection overwrites the previous one.

    If you want the current logs, download them before clicking Collect Logs again.

If problems occur, the wizard stops the installation and displays messages to help you make corrections. After evaluating the messages and noting the corrections you need, you might or might not need the snapshots you created.

Do Not Revert to Snapshots

If the wizard enables Retry Failed, you may make corrections and retry the installation without reverting any machines to snapshots.

After making corrections, click Retry Failed.

Revert IaaS Windows Servers to Snapshots

If the wizard enables Retry All IaaS, take the following steps.

  1. In vSphere, revert all IaaS Windows machines to the snapshots taken on the previous wizard page.

  2. If the snapshots were taken after a shut down, power on guest operating systems.

  3. If you used an external SQL Server, delete the vRealize Automation SQL database.

  4. Make corrections.

  5. Click Retry All IaaS.

Revert Appliances and IaaS Windows Servers to Snapshots

If the wizard displays messages about the vRealize Automation appliance, take the following steps.

  1. In vSphere, revert all vRealize Automation appliances and IaaS Windows machines to the snapshots taken on the previous wizard page.

  2. If the snapshots were taken after a shut down, power on guest operating systems.

  3. If you used an external SQL Server, delete the vRealize Automation SQL database.

  4. Make corrections.

  5. Return to the Installation Wizard by logging in again as root.

    https://vrealize-automation-appliance-FQDN:5480

  6. Return to the Installation Details page, and click Install.