You must delete and restore the vRealize Automation 6.2.x tenant administrators in each tenant after migration.

Perform the following procedure for each tenant in the target vRealize Automation console.


If you migrate from a vRealize Automation 7.x environment, you do not need to perform this procedure.


  • Successful migration to vRealize Automation 7.3.

  • Log in to the target vRealize Automation console.


  1. Select Administration > Tenants.
  2. Click a tenant name.
  3. Click Administrators.
  4. Make a list of each tenant administrator name and user name.
  5. Point to each administrator and click the delete icon (Delete) until you delete all administrators.
  6. Click Finish.
  7. On the Tenants page, click the tenant name again.
  8. Click Administrators.
  9. Enter the name of each user that you deleted in the appropriate search box and press Enter.
  10. Click the name of the appropriate user from the search returns to add the user back as an administrator.

    When you finish, the list of tenant administrators administrators looks the same as the list of administrators you deleted.

  11. Click Finish.