vRealize Automation replica virtual appliance update times out when you update the master virtual appliance.

Problem

When you update the master virtual appliance, the master vRealize Automation management console update tab shows a highlighted replica virtual appliance that has reached the update timeout limit.

The update times out because of a performance or infrastructure issue.

Procedure

  1. Check the replica virtual appliance update progress.
    1. Go to the management console for your replica virtual appliance by using its fully qualified domain name (FQDN), https://va-hostname.domain.name:5480.
    2. Log in with the user name root and the password you entered when the appliance was deployed.
    3. SelectUpdate > Status and check the update progress.

      Do one of the following.

  2. Reboot the virtual appliance.
    1. Click System.
    2. Click Reboot and confirm your selection.
  3. Select vRA Settings > Cluster.
  4. Enter the master vRealize Automation virtual appliance FQDN, and click Join Cluster.