You install the vRealize Automation update on the vRealize Automation 6.2.5 appliance and configure the appliance settings.

About this task

Support for an external PostgreSQL database is discontinued beginning with vRealize Automation 7.1. The upgrade process merges the data from an existing PostgreSQL external database with the PostgreSQL internal database that is part of the vRealize Automation appliance.

Details regarding the data collected through CEIP and the purposes for which it is used by VMware are set forth at the Trust & Assurance Center at http://www.vmware.com/trustvmware/ceip.html.

Do not close the management console while you install the update.

If you encounter any problems during the upgrade process, see Troubleshooting the vRealize Automation 6.2.5 to 7.3 Upgrade.

Prerequisites

  • Verify that you selected a download method and downloaded the update. See Downloading vRealize Automation Appliance Updates.

  • For high-availability distributed deployments, see Back Up Your Existing vRealize Automation 6.2.5 Environment.

  • For deployments with load balancers, verify that the traffic is directed only to the primary node and that the health monitors are disabled.

  • If you have a Common Components Catalog component installed in your environment, uninstall the component before you upgrade. For information, see the Common Components Catalog Installation Guide. If this guide is unavailable, use the alternative procedure in the Checklist for Upgrading vRealize Automation 6.2.5 to 7.3.

  • Verify that the jdbc:postgresql database connection points to the external IP address of the master PostgreSQL node.

    1. On each vRealize Automation appliance, open a new command prompt.

    2. Navigate to /etc/vcac/server.xml, and back up server.xml.

    3. Open server.xml.

    4. If necessary, edit the server.xml file entry jdbc:posgresql that points to the Postgres database and point it to the external IP address of the master PostgreSQL node for external PostgreSQL or primary virtual appliance for embedded PostgreSQL.

      For example, jdbc:postgresql://198.15.100.60:5432/vcac

  • Verify that all saved and in-progress requests have finished successfully before you upgrade.

Procedure

  1. Open the vRealize Automation appliance management console.
    1. Go to the management console for your virtual appliance by using its fully qualified domain name, https://va-hostname.domain.name:5480.
    2. Log in with the user name root and the password you entered when you deployed the appliance.
  2. Click Services and verify that each service, except iaas-service, is listed as REGISTERED.
  3. Select Update > Settings.
  4. Select one of the following:
    • Use Default Repository.

    • Use CDROM Updates.

  5. Click Save Settings.
  6. Select Status.
  7. Click Check Updates to verify that an update is accessible.
  8. (Optional) : For instances of vRealize Automation appliance, click Details in the Appliance Version area to see information about the location of release notes.
  9. Click Install Updates.
  10. Click OK.

    A message stating that the update is in progress appears.

  11. (Optional) If you have not resized Disk 1 to 50 GB manually, perform the following steps.
    1. When the system prompts you to reboot the virtual appliance, click System and click Reboot.

      During the reboot, the system adjusts the space required for the update.

    2. After the system reboots, log in again to the vRealize Automation appliance management console, verify that each service, except iaas-service, is listed as REGISTERED, and select Update > Status.
    3. Click Check Updates and Install Updates.
  12. To view the upgrade progress, open the following log files.
    • /opt/vmware/var/log/vami/updatecli.log

    • /opt/vmware/var/log/vami/vami.log

    • /var/log/vmware/horizon/horizon.log

    • /var/log/bootstrap/*.log

    If you log out during the upgrade process and log in again before the upgrade is finished, you can continue to follow the progress of the update in the log file. The updatecli.log file might display information about the version of vRealize Automation that you are upgrading from. This displayed version changes to the proper version later in the upgrade process.

    The time required for the update to finish varies according to your environment.

  13. Click Telemetry in the appliance management console. Read the note about participation in the Customer Experience Improvement Program (CEIP) and select to join or not join the program.

    Details regarding the data collected through CEIP and the purposes for which it is used by VMware are set forth at the Trust & Assurance Center at http://www.vmware.com/trustvmware/ceip.html.

    For more information about the Customer Experience Improvement Program, see Join or Leave the Customer Experience Improvement Program for vRealize Automation.

What to do next

Update Your Single Sign-On Password for VMware Identity Manager.