As a tenant administrator, you create an approval policy that generates an event message that is published by the approval service. If you configured a workflow subscription with criteria that match the event message, vRealize Orchestrator runs the selected workflow.


  • Log in to the vRealize Automation console as a tenant administrator or approval administrator.


  1. Select Administration > Approval Policies.
  2. Create an approval policy for your software components.
    1. Click the New icon (Add).
    2. Select Select an approval policy type.
    3. In the list, select Service Catalog - Catalog Item Request - Software Component.
    4. Click OK.
    5. Configure the following options:




      Enter Software external approval.


      Enter Approval request sent to external approval system.


      Select Active.

  3. On the Pre Approval tab, click the Add icon (Add).
  4. Configure the Level Information tab with the triggering criteria and the approval actions.
    1. In the Name text box, enter External level for software.
    2. In the Description text box, enter Software approval request sent to external approval system.
    3. Select Always required.
    4. Select Use event subscription.
  5. Click OK.

What to do next