The approval policy type determines how the approval policy is configured and to what items or actions you can apply it in the entitlement. When you add approval levels, the policy type or item affects which fields are available to create conditions for the approval levels.

Select Administration > Approval Polices. Click New.

Table 1. Approval Policy Type Options

Option

Description

Select an approval policy type

Create an approval policy based on the policy request type.

Select this option to define an approval policy that is applicable to all catalog items of that type. The request type can be a generic request, a catalog item request, or a resource action request.

The available condition configuration options vary depending on the type. The more specific the type the more specific the configuration fields. For example, Service Catalog - Catalog Item Request provides only the fields that are common to all catalog item requests, but a Service Catalog - Catalog Item Request - Virtual Machine also includes the common options and options specific to virtual machines.

The request type limits the catalog items or actions to which you can apply the approval policy.

Select an item

Create an approval policy based on a specific item.

Select this option to define an approval policy that is applicable to specific items that are not available as individual items in the service catalog, only as part of a machine or other deployment. For example, software components.

The available condition configuration fields are specific to the item and can be more detailed than the criteria offered for a policy type item.

List

Lists the available policy type or catalog items.

Search or sort the columns to locate a specific item or type.