Technical support for your vRealize Automation installation might involve a software patch that you install or remove using the vRealize Automation appliance management interface.
The patch interface cannot patch the following vRealize Automation components.
The Management Agent
Non vSphere agents such as XenServer, VDI, or Hyper-V
Take snapshots of all nodes in your vRealize Automation installation.
Verify that all nodes in your vRealize Automation installation are up and running.
If you attempt to install or remove a patch without all nodes running, the vRealize Automation appliance management interface might become unresponsive. If that happens, contact technical support. Do not attempt to manage patches through other means or use vRealize Automation until you resolve the issue.
If your environment uses load balancers for HA, disable traffic to secondary nodes until after installing or removing patches.
If installing a new patch, obtain the patch file and copy it to the file system available to the browser you use for the vRealize Automation appliance management interface.
Check the VMware Knowledge Base for late breaking or newly released information about patches.
Open the Knowledge Base and enter vRealize Automation patching in the search box. For example, VMware Knowledge Base article 51708 is monitored and updated with the latest vRealize Automation 7.4 patch information.
- Log in to the vRealize Automation appliance management interface as root.
- Click .
- Under Patch Management, click the option that you need, and follow the prompts.
Install a new patch that you have downloaded.
Add the most recently installed patch to newly added cluster nodes.
Remove the most recently installed patch and roll vRealize Automation back to the previous patch level.
Inspect the list of installed and removed patches.
To enable or disable Patch Management, log in to the vRealize Automation appliance command prompt as root, and enter one of the following commands.
/opt/vmware/share/htdocs/service/hotfix/scripts/hotfix.sh enable /opt/vmware/share/htdocs/service/hotfix/scripts/hotfix.sh disable