You can use the Health Service in the vRealize Automation Console to identify virtual machines that need software agent update to TLS 1.2.

Sometimes the patch applied to your vRealize Automation source environment does not upgrade all of the virtual machines. You can use the Health Service to identify the virtual machines that still need a software agent update to TLS 1.2. All software agents in the target environment need to be updated for post-provisioning procedures.


  • Apply Software Agent Patch if you migrated from vRealize Automation 7.1, or 7.3 to 7.4.

  • You have successfully migrated vRealize Automation 7.1, 7.2, 7.3 or 7.3.1 to 7.4.

  • You are logged in to vRealize Automation 7.4 on the primary virtual appliance.


  1. Click Administration > Health.
  2. Click New Configuration.
  3. On the Configuration Details page, provide the requested information.




    Enter SW Agent verification


    Add optional description, for example, Locate software agents for upgrade to TLS 1.2


    Select vRealize Automation 7.4.0.


    Select None.

  4. Click Next.
  5. On the Select Test Suites page, select System Tests for vRealize Automation and Tenant Tests for vRealize Automation.
  6. Click Next.
  7. On the Configure Parameters page, provide the requested information.
    Table 1. vRealize Automation Virtual Appliance



    Public Web Server Address

    • For a minimal deployment, the base URL for the vRealize Automation appliance host. For example, https://va-host.domain/.

    • For a high-availability deployment, the base URL for the vRealize Automation load balancer. For example, https://load-balancer-host.domain/.

    SSH Console Address

    Fully qualified domain name of the vRealize Automation appliance. For example,va-host.domain.

    SSH Console User


    SSH Console Password

    Password for root.

    Max Service Response Time (ms)

    Accept default: 2000

    Table 2. vRealize Automation System Tenant



    System Tenant Administrator


    System Tenant Password

    Password for administrator.

    Table 3. vRealize Automation Disk Space Monitoring



    Warning Threshold Percent

    Accept default: 75

    Critical Threshold Percent

    Accept default: 90

    Table 4. vRealize Automation Tenant



    Tenant Under Test

    Tenant selected for testing.

    Fabric Administrator User Name

    Fabric administrator user name. For example, admin@va-host.local.


    This fabric administrator must also have a tenant administrator and an IaaS administrator role in order for all of the tests to run.

    Fabric Administrator Password

    Password for fabric administrator.

  8. Click Next.
  9. On the Summary page, review the information and click Finish.

    The software agent verification configuration is finished.

  10. On the SW Agent verification card, click Run.
  11. When the test is complete, click the center of the SW Agent verification card.
  12. On the SW Agent verification results page, page through the test results and find the Check Software Agent Version test in the Name column. If the test result is Failed, click the Cause link in the Cause column to see the virtual machines with an outdated software agent.

What to do next

If you have virtual machines with an outdated software agent, see Upgrade Software Agents on vSphere.