If the system administrator has configured a system default inbound email server, tenant administrators can override this global setting.


Log in to vRealize Automation as a tenant administrator.


  1. Select Administration > Notifications > Email Servers.
  2. Select the Inbound email server in the Email Servers table.
  3. Click Override Global.
  4. Enter the following inbound email server options.




    Enter the name of the inbound email server.


    Enter a description of the inbound email server.


    Select the SSL check box to use SSL for security.


    Choose a server protocol.

    Server Name

    Enter the server name.

    Server Port

    Enter the server port number.

  5. Type the folder name for emails in the Folder Name text box.

    This option is required only if you choose IMAP server protocol.

  6. Enter a user name in the User Name text box.
  7. Enter a password in the Password text box.
  8. Type the email address that vRealize Automation users can reply to in the Email Address text box.
  9. (Optional) Select Delete From Server to delete from the server all processed emails that are retrieved by the notification service.
  10. Choose whether vRealize Automation can accept self-signed certificates from the email server.

    This option is available only if you enabled encryption.

    • Click Yes to accept self-signed certificates.

    • Click No to reject self-signed certificates.

  11. Click Test Connection.
  12. Click Add.