When you configure a Directories Management connector to authenticate users, a Workspace IDP is created and password authentication is enabled.

You can configure additional connectors to operate behind multiple load balancers. When your deployment includes more than one load balancer, you can configure additional Workspace identity providers for authentication in each load balancer configuration.


  1. Select Administration > Directories Management > Identity Providers.

    This page displays all configured Identity Providers.

  2. Click Add Identity Provider.

    A menu appears with Identity Provider options.

  3. Select Create Workspace IDP.
  4. Enter the appropriate information to configure the identity provider.



    Identity Provider Name

    Enter the name for this built-in identity provider instance.


    Select the users to authenticate. The configured directories are listed.


    Select the group of users who can authenticate using this Workspace identity provider.


    The existing network ranges configured in the service are listed. Select the network range for the users based on the IP addresses that you want to direct to this identity provider instance for authentication.

    Authentication Methods

    Authentication methods that are configured for the service are displayed. Select the check box for the authentication methods to associate with this identity provider.

    For device compliance and Password, with AirWatch and AirWatch Connector, ensure that the option is enabled on the AirWatch configuration page.

  5. Click Add.