When you install the software for the integration product, the software might take longer to install than the default 30-minute timeout. You can increase the default timeout to a value that allows the installation to finish.


  1. Navigate to the Manager Service installation directory. Typically, this is %System-Drive%\Program Files x86\VMware\vCAC\Server.
  2. Create a backup of the ManagerService.exe.config file.
  3. Open the ManagerService.exe.config file and locate the workflowTimeoutConfigurationSection element and increase the value of the DefaultTimeout attribute from 30 minutes to your desired limit.
  4. Click Save and close the file.
  5. Select Start > Administrative Tools > Services, and restart the vRealize Automation service.