Entitlements control what items and actions are available in the service catalog for the members of the selected business group. An entitlement must be active for the items to appear in the service catalog. If you have items that require governance, you can use entitlements to apply approval policies to different items.

To configure the entitlement, the catalog items must be included in a service. Entitlements can include multiple services, catalog items from services that are included in other entitlements, and actions that you can run on the deployed catalog items.