Clocks on the vRealize Automation server and Windows servers must be synchronized to ensure that the installation is successful.

The following steps describe how to enable time synchronization with the ESX/ESXi host by using VMware Tools. If you are installing the IaaS components on a physical host or do not want to use VMware Tools for time synchronization, ensure that the server time is accurate by using your preferred method.


  1. Open a command prompt on the Windows installation machine.
  2. Type the following command to navigate to the VMware Tools directory.
    cd C:\Program Files\VMware\VMware Tools
  3. Type the command to display the timesync status.
    VMwareToolboxCmd.exe timesync status
  4. If timesync is disabled, type the following command to enable it.
    VMwareToolboxCmd.exe timesync enable