The following table lists the version compatibility between the VMware vRealize Automation ITSM Application for ServiceNow, vRealize Automation, and ServiceNow releases.
VMware vRealize Automation ITSM Application |
Supported vRealize Automation Version |
Supported ServiceNow Releases |
---|---|---|
8.10.3 |
8.10, 8.10.1, 8.10.2 and vRA Cloud |
Tokyo, San Diego and Rome |
Note:
By default, the CMDB schedule job will run only once a day. The schedule period is configurable and you can configure it based on workload size.
The VMware vRealize Automation ITSM Application for ServiceNow does not support the ServiceNow on-premise versions.
The VMware vRealize Automation ITSM 7.x and 8.x applications for ServiceNow on a single ServiceNow instance are not supported.